Terms & Conditions
This Terms & Conditions describes how your personal information is collected, used, and shared when you visit or make a purchase from www.sanskritibazaar.com (.in & .org)
Personal information we collect
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information”.
When you visit the Site, we collect the following information as any other webpage does when you access them:
- “Cookies” data files that are placed on your device or computer and often include an anonymous unique identifier.
- “Log files” track actions occurring on the Site, and collect data including IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
How do we use your information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Your rights
as a customer who has made a purchase, you have the right to access personal information we hold about you and to ask that your personal information be corrected or updated. If you would like to exercise this right, please contact us through the contact information below.
Changes
we may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Minors
The Site is not intended for individuals under the age of 18.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@sanskritibazaar.com (preferably) or by mail using the details provided below:
Sanskriti Bazaar
116, Sector-03 Rukamani Vihar,
Vrindavan, Mathura - 281121 (U.P), India
Refund & Return Policy
If the product is received in a damaged / broken form or you are dissatisfied with it, you may raise your return in your Sanskriti Bazaar’s account dasboard - in orders section, then we will contact you and and may ask for its image then please share a picture and describe an issue at support ticket raised by you or by our executive.
Note: We suggest you shoot a short video recording for expensive orders while opening a box if possible, for proof if its possible. and do not accept order if its leaked or seal is opened.
Return
We have a 7days. Return policy, which means you have 7days. After receiving your item to request a return only if products is broken / damaged, outdated or wrong product is sent by mistake; in such cases shipping charges will be bear by us and you will get back your money in 3-5 working days or product replaced with no extra charge.
To be eligible for a return, your item must be in the same condition that you received it, seal should not be opened, and it must be in its original packaging. You’ll also need the receipt or proof of purchase; otherwise, we will not be able to return.
To start a return, you can contact us via support ticket, If your return is accepted means once we approve your return we’ll send you a return shipping label, as well as instructions on how, where to send your package and you will have to arrange for the return and its shipping. Items sent back to us without first requesting a return will not be accepted.
Damages and issues
Please inspect your order upon reception and contact us via support ticket immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to exchange you want, is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we have received and inspected your return, and let you know if the refund was approved or not. If approved, you will be automatically refunded on your original payment method in five to seven working days or you may get instant refund in your wallet; once we receive that item back. Please remember it can take some time for your bank or Credit Card Company to process and post the refund too.
Changes
We may update this refund & return policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. The same day refund & return policy will be appicable at your order the time when you shop from our site.
Disposal of disputes
For disposal of any dispute, a decision will be taken after listening to both the customer and the vendor and the necessary documents will be examined from both. And the judicial place will be Vrindavan.
Last Updated: 15/05/2022 15:13 IST
Shipping
Some of our products are shipping free i.e. there is no shipping charges on them & that order will be delivered by our standard delivery method only.
We are new so presently its not possible free shipping on all orders but to make our customer satisfied we have nominal shipping rates and we also offers free shipping on regular items, bulk purchase and on special days and occasions.
We have following types of shipping levels for our customers:
Standard shipping available all over India also in villages; it takes 3 to 7 working days approx. for delivery and second one is Fast delivery which takes approximately 3 to 5 working days.
If you need your order to be delivered fast or you are at long distance so to get your order fast choose fast delivery method while checkout.
We currently partner with the best of delivery services to ship your order at the earliest.
Shipping takes given time for delivery but because of the current COVID-19 pandemic it may take little longer.
Discounts
Special Discounts / coupons on many products and to our regular customers also free shipping on some occasions and special days randomly.
We reserve the right to change these policies at any time without prior notice.
